Why atac media?

Atac media is a name you can trust we provide cutting edge gaming solutions with technology, safety and professionalism at our core.

 

Customer Support

Additional services provided include a fully integrated Live Help for customer assistance, telephone and email support. Our customer service team have real bingo industry experience, and are dedicated to providing all players with the most enjoyable entertainment and genuine help possible.

 

CRM, Design and marketing

We have a CRM & Marketing function to assist our customers who do not have the required skills in house. Atac Media will carry out any front-end design and sound changes required to make the site an extension of your particular brand, making your customers or members feel as comfortable and at home as possible.

 

Responsible Gaming

Gambling is an exciting and pleasurable pastime for the vast majority of people; however in some instances gambling can become a problem. We are committed to taking every reasonable step to discourage problem gambling. These problem gamblers include excessive gamblers, underage gamblers and people who gamble more than they can be reasonably afford.

All our employees are trained extensively to understand responsible gaming. Our software system has been built in a manner that will reduce the opportunities for problem gambling to occur. This includes:

 

• Limits to deposits in any one day/week/month
• Limits on the amount that can be staked per game
• Only one credit/debit card allowed to be used at any time
• Sophisticated monitoring tools to identify problematic use
• Exclusion ability - self exclusion/operator exclusion
• Reality checks in games, e.g. current time always on screen
• Ability to view your own game play history and daily win/loss
• Links to problem gambling help services

 

We support the work of Gamcare who offer help to those people who are concerned about gambling.